1. The Service
- Petsitting.com provides a venue through which pet owners may connect with insured, bonded, and vetted sitters for local pet care.
- Coupaw.com and Doggyloot.com are websites that offer various deals to pet owners on the purchase of items for their pets.
- FamilyPet.com acts as a "knowledge center" for all things related to pets. Users may find articles and interact with other pet owners to discuss a variety of pet-ownership-and-care-related topics.
- To be eligible to browse the Sites and use the Services, the User must be at least 13 years of age.
- The User must provide information that is truthful to the best of the User's knowledge and in the event any such information changes, the User shall notify the Company of any such change within a reasonable amount of time.
- The User may not through the Sites use false identities, impersonate any other person, or use a username and password that the User is not authorized to use.
3. General Restrictions on Use
- The Company grants the User a limited license to access and make personal use of the Sites and not to download (other than page caching) or modify it (or any portion thereof) except with express written consent of the Company. This license does not include any resale or commercial use of the Sites or its contents, any collection and use of any product listings, descriptions, or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, or similar data gathering and extraction tools.
- The User agrees not to use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of the Sites. The User will not take any action that imposes an unreasonable or disproportionately large load on the Sites's infrastructure. The User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy any content from the Sites without the prior express consent from an authorized Company representative, unless such use is by a search engine employed to direct Internet users to the Sites.
- The Sites or any portion thereof may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. The User may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Company or its associates without express written consent. The User may not use any meta tags or any other "hidden" text utilizing the Company's name or trademarks without the express written consent of the Company.
- Any unauthorized use terminates the permission or license granted by the Company. The User is granted a limited, revocable, and nonexclusive right to create a hyperlink to the Sites so long as the link does not portray the Company, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.
4. Restrictions on User-generated Content
- The User may have the opportunity to post a variety of content on the Sites without the Company's approval (the "Content"). The User agrees that in using the Services and the Sites, the User shall not post any Content that: (i) advocates for the commission of any illegal activity; (ii) advocates or professes violence or intolerance toward any specific individual, organization, or belief; (iii) is misleading or inaccurate information that was posted with the intent of misleading other users; (iv) may be deemed obscene (at the sole discretion of the Company); (v) may cause a liability for Company or its partner publications and websites (collectively, the "Partners"), or may cause Company or any of its Partners to lose (in whole or in part) the services of any ISPs or suppliers; or (vi) infringes upon the intellectual property or any other right of any third party.
- The User shall not, through the Services or the Sites: (i) impersonate any person or entity; (ii) harass any other users of the Sites; or (iii) state or imply that any posted Content is endorsed by the Company.
- The User grants to Company a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display any Content throughout the world in any media. The User grants the Company and its sublicensees the right to use the name that the User submits in connection with such content, if the party so chooses. The User represents and warrants that the User owns or otherwise controls all of the rights to the posted Content and that the Content is accurate.
- By submitting Content to the Sites, the User acknowledges that this Agreement applies to the User's submission of the Content and the Company's use of such Content.
5. User Account
The User may register to the Sites with an account in order to make use of certain functions and/or the Services (the "User Account"). The User is responsible for maintaining the confidentiality of the username and password that the User designates during the registration process, and the User is fully responsible for all activities that occur under the User Account. The User agrees to: (i) immediately notify the Company of any unauthorized use of the User Account or any other breach of security, and (ii) ensure that the User exits from the User Account at the end of each session. The Company will not be liable for any loss or damage arising from the User's failure to comply with this provision. The User should use particular caution when accessing the User Account from a public or shared computer to ensure that others are not able to view or record the User Account's username and password and/or other personal information. The Company reserves the right to terminate or suspend any User's User Account and/or access to the Sites and the Services if the Company determines (in its sole discretion) that any such User has violated this Agreement.
6. Term and Termination
This Agreement will remain in effect until terminated by either party. If the User is dissatisfied with the Services or any of the terms and conditions contained herein, the sole and exclusive remedy is to terminate the User Account. The User may cancel the User Account and participation in the Services at any time by emailing email@example.com or calling (800) 398-6081. Notwithstanding anything contained in this Agreement to the contrary, the Company may, in its sole discretion, terminate the User Account, and discontinue the User's participation in the Services. Reasons for the Company's determination to so terminate or discontinue the User's Account or participation as provided for above, include, but are not limited to, if the Company believes that the User has violated this Agreement or other policies or guidelines of the Services or that of any other party, or if the Company believes that the User's conduct may be harmful to other consumers, advertisers or licensees who participate in or facilitate the Services.
7. Intellectual Property
The Sites holds certain content, such as text, graphics, logos, button icons, images, audio clips, data compilations, and software, that is the property of the Company or its content suppliers and protected by international copyright laws. The Sites may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights belonging to Company and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Company and/or other parties is granted to or conferred upon the User. To notify the Company of any copyright-infringing content, please contact us at firstname.lastname@example.org with the following information in accordance with the Digital Millenium Copyright Act:
- Identification of the allegedly copyright-infringing material
- Identifying of the allegedly infringed-upon work and the copyright-holder of said work
- Information reasonably sufficient for Company to contact you
- A statement that you have a good faith belief that use of the material in the manner complaint of is not authorized by the copyright owner, its agent, or the law
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
The Company shall be free to reproduce, use, disclose, and distribute any and all communication conducted with Company through the Sites including but not limited to feedback, questions, comments, suggestions and the like (the "Communications"). The User shall have no right of confidentiality in the Communications and the Company shall have no obligation to protect the Communications from disclosure. The Company shall be free to use any ideas, concepts, know-how, content or techniques contained in the Communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.
9. Limited Liability
UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE TO THE USER OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES FOR ANY MATTER ARISING FROM OR RELATING TO THIS AGREEMENT, THE SITE, ANY SERVICE OFFERED BY THE COMPANY, OR THE INTERNET GENERALLY, INCLUDING, BUT NOT LIMITED TO: (A) ANY PARTY'S USE OR INABILITY TO USE THE SITE; (B) ANY CHANGES TO OR INACCESSIBILITY OF THE SITE; (C) ANY DELAY, FAILURE, UNAUTHORIZED ACCESS TO OR ALTERATION OF ANY DATA OR ANY TRANSMISSION OF DATA; (D) ANY CONTENT OR DATA TRANSMITTED OR RECEIVED (OR NOT TRANSMITTED OR RECEIVED) BY/FROM ANY PARTY; AND/OR (E) ANY CONTENT OR DATA FROM A THIRD PERSON ACCESSED ON OR THROUGH THE SITE, OR THE SERVICE; WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT OR OTHERWISE. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THUS THIS LIMITATION OF LIABILITY MAY NOT APPLY TO USER.
10. Disclaimer of Warranties
THIS SITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. USE OF THIS SITE AND ANY SERVICE OFFERED BY THE COMPANY IS AT THE USER'S SOLE RISK. THE COMPANY MAKES NO WARRANTIES, INCLUDING, BUT NOT LIMITED TO: (A) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT; (B) THAT THE SITE, OR THE SERVICE WILL MEET THE USER'S REQUIREMENTS; (C) THAT THE SITE WILL BE SECURE, UNINTERRUPTED, ACCESSIBLE OR ERROR-FREE; AND/OR (D) THAT ANY INFORMATION, DATA OR CONTENT OBTAINED FROM THE SITE, OR THE SERVICE WILL BE ACCURATE, RELIABLE, COMPLETE, TIMELY OR FREE FROM VIRUSES OR OTHER FORMS OF DESTRUCTIVE CODE. NO ADVICE OR INFORMATION OBTAINED BY THE USER FROM THE COMPANY, WHETHER IN ORAL, WRITTEN OR ELECTRONIC FORM, RELATING TO THE USER'S USE OF THIS SITE, THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
The User agrees to indemnify, hold harmless and defend the Company, along with its directors, employees and agents from and against any action, cause, claim, damage, debt, demand or liability, including reasonable costs and attorney's fees, asserted by any person or entity, arising out of or relating to: (i) this Agreement and/or any breach or threatened breach by the User; (ii) the User's use of the Sites or any service offered by the Company; (iii) any unacceptable, unlawful, or objectionable use of the Sites or any service offered to the User by the Company; or (iv) any negligent or willful misconduct by the User; or (v) violation of any third party's rights (including intellectual property rights) through the User's use of the Sites or the Services.
12. Errors and Omissions
The Sites may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to certain products or services offered by the Company. The Company shall not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor any order affected by such inaccuracies. The Company reserves the right to make changes, corrections, cancellations and/or improvements to any information contained on the Sites, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.
13. Products and Services
The Sites may contain information about products and services offered by the Company, not all of which are available in every location. Any reference to a Company product or service on the Sites does not imply that such product or service is or will be available in the User's location.
14. Third Party Links
There are links on the Application that lead to third party websites, including those of advertisers. THE COMPANY IS NOT RESPONSIBLE FOR THE PRIVACY POLICIES OF THOSE SITES OR THE COOKIES THOSE WEBSITES USE. IN ADDITION, BECAUSE THE COMPANY HAS NO CONTROL OVER SUCH WEBSITES AND RESOURCES, THE USER ACKNOWLEDGES AND AGREES THAT THE COMPANY IS NOT RESPONSIBLE FOR THE AVAILABILITY OF SUCH EXTERNAL WEBSITES OR RESOURCES, AND DOES NOT ENDORSE AND IS NOT RESPONSIBLE OR LIABLE FOR ANY CONTENT, ADVERTISING, PRODUCTS, OR OTHER MATERIALS ON OR AVAILABLE FROM SUCH WEBSITES OR RESOURCES.
15. International Use
The Company does not represent that all content, materials and services on the Sites are appropriate or available for use in all geographic locations, and accessing such from certain locations may be illegal and prohibited. Those who do access content, materials and services from such locations act on their own initiative and the Company is not responsible for such Users' compliance with local laws or other applicable laws. The User shall not access the foregoing where prohibited by law.
16. Notice to Users in California
Under California Civil Code Section 1789.3, users of the Services from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
The Company has the right at any time or from time to time to modify or amend this Agreement. Should the Company choose to modify this Agreement the Sites will display such changes, which will be User's only notification of any such change. Any use of the Sites or the Services by User after such notification shall constitute User's acceptance of the modified or amended terms. No modification to this Agreement made by User shall be binding upon the Company.
18. Force Majeure
In the event that the Company is unable to perform any of its obligations under this Agreement or to enjoy any of its benefits because of natural disaster, terrorism, fire, explosion, power blackout, earthquake, flood, the elements, strike, embargo, labor disputes, acts of civil or military authority, war, acts of God, acts or omissions of carriers or suppliers, acts of regulatory or governmental agencies, actions or decrees of governmental bodies or communication line failure not the fault of the Company or other causes beyond the Company's reasonable control (a "Force Majeure Event") the Company shall immediately give notice to the User and shall do everything possible to resume performance. Upon receipt of such notice, all obligations under this Agreement shall be immediately suspended. If the period of nonperformance exceeds seven (7) days from the receipt of notice of the Force Majeure Event, the User may by giving written notice immediately terminate this Agreement.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable for any reason, such invalidity, illegality or unenforceability shall not affect any other provisions of this Agreement, and this Agreement shall be construed as if such invalid, illegal or unenforceable provision had not been contained herein.
This Agreement and the interpretation of the terms herein shall be governed by and construed in accordance with the laws of the State of New York, without regard to the principles of conflict of laws. The User irrevocably submits to the exclusive jurisdiction of the federal and state courts located in Nassau County, New York. Except for a misuse or infringement of the Company's intellectual property, any and all disputes, controversies and claims arising out of or relating to this Agreement, or concerning the respective rights or obligations of the Parties hereto shall be settled and determined by arbitration before a panel of one (1) arbitrator pursuant to the Commercial Rules then in effect of the American Arbitration Association. Judgment upon the award rendered may be entered in any court having jurisdiction or application may be made to such court for a judicial acceptance of the award and an order of enforcement. The Parties agree that the arbitrators shall have the power to award damages, injunctive relief and reasonable attorneys' fees and expenses to any party in such arbitration.